Client Success Agent
Pauline studied health education and promotion at Kenya Medical Training College, where she carried out a significant amount of field research as a trainee. She conducted health promotion activities such as CLTS, IEC development, sanitation marketing and more.
She has worked for mDaktari as a health coach as well as a patient engagement associate after undergoing training in the management of diabetes and hypertension.
Previously, Pauline was an online consultation facilitator, worked in online health education as well as adherence counseling at ConnectMed Africa.
She currently works as Jacaranda Health’s client success agent, serving in a key position in mHealth in which she provides clients with accurate health information and refers clients to appropriate partner organizations.
Pauline’s passion lies in preventive healthcare which is why she aspires a future career health care research.